Terms of Service
1. General
1.1. This Website operates at the address: https://oncozoom.co.il/ (hereinafter: the “Website”) and is a virtual store for the sale of a variety of Services, including expert consulting Services in various fields (hereinafter: the “Products” and/or “Services”). Suppose you have any questions and/or clarification and/or inquiry regarding the Website or the Products offered on it, you can contact Customer Service directly by email: info@oncozoom.co.il or by phone: +972536296284.
1.2. The Terms and Conditions stated below will apply to any use of the Website and any purchase made on it and will constitute a binding agreement for all matters between the Users and the Website Administration. If you do not agree to the terms of these Terms and Conditions, you are requested not to make any use of the Website. In addition, it is clarified that browsing the Website and/or purchasing Products on it constitutes the User’s agreement to accept and act according to the instructions of these Terms and Conditions and constitutes the User’s declaration that neither he nor anyone acting on his behalf will not make any demands or claims against the Website and /or any of the Website owners and/or its employees concerning the Terms and instructions of use.
1.3. The Website Administration reserves the right to change these Terms and Conditions from time to time, at its sole discretion, without the need to provide any warning and/or advance notice to the User.
1.4. Wherever masculine is used in these regulations, it is also meant to be feminine by implication.
2. Terms and Conditions of the Website
2.1. All prices on the Website for the Products and Services are stated in NIS. The prices include VAT to the extent applicable by law. The Website Administration may update the prices of the Products from time to time without any prior notice. The valid price regarding the order placed on the Website is the price published during the order process completion. If there is no stated price on the Website, the User is interested in receiving a price quote for the Service(s) offered on the Website, and meanwhile, there is no stated price should contact the Website Administration and/or the company with a request for a price quote.
2.2. The Website Administration tries to be careful and update the prices of the Products appearing on the Website in real-time. However, it should be clarified to the User that the prices are updated occasionally “online”; therefore, a temporary gap may arise between the advertised price and the price that appears when the order procedure is completed. To avoid doubt, it is clarified that the Website Administration will not bear any responsibility arising from and/or related to the aforementioned price differences.
2.3. It is clarified that the Website Administration does not guarantee the availability of all the Services that appear on the Website and that the images on the Website are intended for illustration only.
2.4. The Website Administration reserves the right to offer promotions, benefits and discounts at its sole discretion. Also, the Website Administration may stop these promotions, benefits and discounts anytime, replace them and/or change them without any prior notice.
3. Eligibility to use the Website
3.1. The User may make orders and purchases on the Website if he/she fulfils the cumulative conditions as follows: be 18 years old or older, possess a valid Israeli Identity Card or foreign passport or a corporation legally incorporated and registered in Israel, possess a valid Israeli or international credit card, emitted in Israel or abroad by one of the Credit Card companies as well as the owner of an Internet email address and an address in Israel.
3.2. The User may use the Website for personal and non-commercial purposes only. It is strictly forbidden to use, of any kind, the Website and/or any part of the Website for any purpose other than personal and commercial use. Also, not to make any use, in any way, of the content, text, names or any other material that appears and/or will appear from time to time on the Website or any marketing or advertising material of the Website (hereinafter: “the Content”), and do not to allow others to use it as mentioned above.
3.3. The Website Administration reserves the right to prevent access to the sales and/or to cancel the participation of Users whose behaviour is inappropriate or not according to the rules of participation or who try to harm the proper sales proceedings on the Website and including the aforementioned, the Website Administration will have the right not to approve a User’s order for any reason and at discretion on her sole opinion.
3.4. As part of the initial registration, the User who wishes to register as a subscriber can choose a password and a Username as part of the registration process. At its sole discretion, the Website Administration reserves the right not to approve a Username that it believes is inappropriate, may mislead or offend.
4. Product orders and Services
4.1. The purchase of Products and Services offered on the Website, including the use of the Service of making appointments to receive professional advice on behalf of specialist doctors, will be carried out by Website Users, and the User may, but is not obliged, to add comments (text) in the context of the inquiry. Also, the User will be asked to enter various details regarding his application, including his details (such as Name, Surname, address, etc.) when he is not required by law to do so and to enter these details and their entry is done voluntarily and at his discretion. It is clarified that writing the credit card details on the secured page or giving them over the phone is possible.
4.2. The Website User consents that the details he entered in his application will be used to communicate with him on behalf of the Website and/or on behalf of the doctor and/or the clinic and/or the medical institution. In this context, and for doubt avoidance, the User, when entering the data, gives his consent that the Website does not and will not have any responsibility of any kind for the data and the manner of its use, which the User entered on the Website and which were transferred to the parties mentioned above, and as mentioned, for the manner of their use.
4.3. To ensure that the order or Service is executed as soon as possible and without errors, it is necessary to make sure that all the details required on the Website are provided accurately, including Name, address, email address, telephone number and credit card number, otherwise the Website Administration will not be able to guarantee the order execution. Upon placing the order by the User, the Website will check the credit card details, and only after the credit card company has approved the order will the operation be approved. To remove doubts, it is clarified that the details entered in the Website Administration’s computers will be conclusive and final proof of the correctness of the operation.
4.4. The User will receive an appropriate notification if the credit companies do not approve the transaction. To complete the purchase, the User will be required to contact the Customer Service Centre by telephone to arrange for the approval of the credit companies to carry out the transaction. It will be clarified and emphasized that action will be considered complete only after the approval of the companies has been arranged for the credit for carrying out the transaction by the User. In the aforementioned case, the delivery dates will be considered only from the approval date of the transaction by the credit card company. Suppose the User did not act to arrange the approval within seven days of receiving the notification of the credit companies’ refusal to approve the execution of the transaction, the Website Administration will be entitled to cancel the order.
4.5. Approval of the purchase operation on the Website is subject to the availability of the Service at the time of the order. There may be situations in which, although a particular Service has been published on the Website, it is unavailable and cannot be provided. In these situations, the transaction will be cancelled, and the User waives any claim and/or demand in addition to that, subject to the return of the amount he paid to the Website Administration. It is clarified if it is not specified that a Service and/or Product does not exist or is unavailable. The Product was not downloaded from the Website until the order was placed. The Website Administration will not be obligated to sell the Product. The User shall not be entitled to any compensation for any damage, whether direct or indirect, inflicted onto the User, a third party, or both.
4.6. The Website Administration may but is not required to, present or send updates to the User via email, including content updates, information about its Services and Products, as well as Services and Products of others, promotions and innovations on the Website, within the meaning of section 30a of the Telecommunications Law (Bezeq and Services), 1982.
5. Cancellations and returns
5.1. Any User may cancel the transaction under the provisions of the Consumer Protection Law, 1981 (hereafter: “the Law”). Viewing any content on the Website for five minutes or more will be deemed to be the use of the Website, and the registration of the Website’s computers will be conclusive evidence of this matter, except If the User proves and the company confirms, that the viewing of the content item was not possible at all (that is, after at least five attempts at different times) due to reasons related to the Website only and following the User’s written notification of the issue to the Website Administration, which permits it to be fixed. A cancellation request will be made to the Administration’s Customer Service Department at the Website.
5.2. The Website Administration will be entitled to cancel a transaction and/or sale in whole or in part if the offer contains an unusual and obvious pen error, either in the price of the Product or in the description of the Product, or if it is discovered that there was a communication malfunction and/or a technical problem that prevented Users from using the Website correctly or in case of force majeure or if the Product is out of stock.
6. Privacy Policy
6.1. At the time of registration on the Website, as well as during the purchase of a Product or Service on the Website, the User is asked to join the Website’s distribution list to receive email messages and/or text messages for convenience regarding promotions and discounts on the Website. If the User does not wish to appear on the mailing list, he must state this explicitly in writing. Suppose a User does not wish to receive notifications about promotions and discounts from the Website’s Administration. In that case, he may choose not to join the Website’s mailing list for the said purpose and remove his details from the Website’s mailing list at the designated place at any time.
6.2. It is clarified that this Website may use cookie files (especially for registered Users and subscribers) and internal statistics interfaces to keep anonymous statistical records of surfers, analyze the movement of surfers’ browsing habits on the Website, and analyze clicks and time spent.
7. Disclaimer of Liability
7.1. The Website, its content, and any other Service provided through it are all available to Users as they are and will be available. The Website will be used at the User’s sole responsibility.
7.2. The Website provides an appointment scheduling Service, either indirectly (a physical meeting with a doctor) or through visual consultation. The responsibility for the quality, manner, nature and availability of the Service the User will receive will apply to the medical institution and/or the doctor to whom the appointment was scheduled at the User’s request through the Website.
7.3. To be clear, the Website disclaims all liability for any act or omission by the medical facility, the doctor, or anyone acting on their behalf. It also disclaims all liability for any damage, loss, or expense that the User or any third party may suffer due to or in connection with any such act or omission.
7.4. Without prejudice to the generality of the above, the Administration of the Website will not bear any responsibility, including, but not limited to, any responsibility arising from the availability, accuracy, correctness, reliability, morality, or the possibility of using the content on the Website, any representation regarding ownership and/or other proprietary rights, representations regarding non-infringement, representations regarding merchantability and/or compatibility for any purpose, representations arising from the course of commerce and/or use.
7.5. Without limiting the generality of the above, what is stated in this section above will also apply, but not only, to any liability and/or expense of any kind that may be incurred by you and/or any other corporation as a direct and/or indirect result of any error, omission, and/or defect in content and/or any failure to act, error, omission, interruption, delay in operation and/or transfer defect, computer virus, spyware, communication failure, theft and/or destruction and/or damage to the record, unauthorized access to and/or unauthorized modification of and/or use, of the record, including, but not limited to, due to grounds based on the contract, tortious grounds, negligence, defamation, and/or any other reason, according to any law and/or agreement.
7.6. To avoid doubt, it is clarified that the amount of responsibility of the Website Administration is limited to the amount of the cost of the Product or Service to the User only. All information appearing on the Website, including commercial offers and/or various publications of third parties (hereinafter: “the information”), regarding the different Products, and in general, is general information only. In no way should the information on the Website be considered medical information or medical recommendation. Before using any Product or Service sold on the Website, you must act only according to the instructions. The information on the Website should not be considered a promise of any result and/or a guarantee for the operation of the Products and Services sold there. The Website Administration will not be responsible for any damage, direct or indirect, which will be caused to the User as a result of relying on information appearing on the Website and/or any other internal/external information source and/or using the Products and/or Services sold by him.
7.7. While the Website Administration makes reasonable efforts to include accurate and up-to-date information on the Website, the Website Administration will not be responsible and does not make any representations regarding the accuracy of the information and will not be responsible and/or liable for typographical or other errors as well as omissions from the content.
8. Intellectual property
8.1. All intellectual property rights, including and without limitation, copyrights, patents, trademarks and signs of any other kind, trade names, design rights, moral rights, information rights, archive and broadcast rights, advertising and marketing rights, models, trade secrets (hereinafter: “Intellectual Property Rights”), arising from and/or referring to the Website and/or the content, including, without limitation, all text, material and images on the Website, are the exclusive property of the Website Administration, or of a third party who has authorized the Website Administration to use it, and are protected as such by Israeli and international law.
8.2. Concerning what is stated in this agreement, it is prohibited to copy, distribute, publicly display, transfer, change, process, copy, translate, sell, rent or send to a third party the Intellectual Property rights without prior written approval from the Website Administration.
8.3. Nothing in the Website or content, expressly or indirectly, constitutes an authorization and/or license and/or right to use the Website Administration’s Intellectual Property Rights without the Website Administration’s prior written approval.
8.4. The Website may include names, company names, brands, registered or unregistered trademarks, Service marks and logos (hereinafter: the “Marks”). These signs are the property of their owners. Nothing on the Website, directly or indirectly, constitutes authorization and/or a license and/or granting the right to use these Marks without the express written permission of the owners of the Marks and/or the owners of the rights in the Marks regarding this use.
9. General instructions
9.1. Any case of inconsistency or contradiction between the provisions of these Terms and Conditions and any other publications, the provisions of these Terms and Conditions shall prevail for all intents and purposes. Any information and/or presentation made in this regard is and will be valid only through a specific modification and publication of these Terms and Conditions and their publication.
9.2. Any waiver, avoidance of action or granting of an extension given by the Website owner will not be considered a waiver of the Website owner’s rights under any law.
9.3. The parties agree that the competent court concerning these Terms and Conditions and/or arising from them will be exclusively the competent court in Tel Aviv, and Israeli law shall apply to it.
1.1. This Website operates at the address: https://oncozoom.co.il/ (hereinafter: the “Website”) and is a virtual store for the sale of a variety of Services, including expert consulting Services in various fields (hereinafter: the “Products” and/or “Services”). Suppose you have any questions and/or clarification and/or inquiry regarding the Website or the Products offered on it, you can contact Customer Service directly by email: info@oncozoom.co.il or by phone: +972536296284.
1.2. The Terms and Conditions stated below will apply to any use of the Website and any purchase made on it and will constitute a binding agreement for all matters between the Users and the Website Administration. If you do not agree to the terms of these Terms and Conditions, you are requested not to make any use of the Website. In addition, it is clarified that browsing the Website and/or purchasing Products on it constitutes the User’s agreement to accept and act according to the instructions of these Terms and Conditions and constitutes the User’s declaration that neither he nor anyone acting on his behalf will not make any demands or claims against the Website and /or any of the Website owners and/or its employees concerning the Terms and instructions of use.
1.3. The Website Administration reserves the right to change these Terms and Conditions from time to time, at its sole discretion, without the need to provide any warning and/or advance notice to the User.
1.4. Wherever masculine is used in these regulations, it is also meant to be feminine by implication.
2. Terms and Conditions of the Website
2.1. All prices on the Website for the Products and Services are stated in NIS. The prices include VAT to the extent applicable by law. The Website Administration may update the prices of the Products from time to time without any prior notice. The valid price regarding the order placed on the Website is the price published during the order process completion. If there is no stated price on the Website, the User is interested in receiving a price quote for the Service(s) offered on the Website, and meanwhile, there is no stated price should contact the Website Administration and/or the company with a request for a price quote.
2.2. The Website Administration tries to be careful and update the prices of the Products appearing on the Website in real-time. However, it should be clarified to the User that the prices are updated occasionally “online”; therefore, a temporary gap may arise between the advertised price and the price that appears when the order procedure is completed. To avoid doubt, it is clarified that the Website Administration will not bear any responsibility arising from and/or related to the aforementioned price differences.
2.3. It is clarified that the Website Administration does not guarantee the availability of all the Services that appear on the Website and that the images on the Website are intended for illustration only.
2.4. The Website Administration reserves the right to offer promotions, benefits and discounts at its sole discretion. Also, the Website Administration may stop these promotions, benefits and discounts anytime, replace them and/or change them without any prior notice.
3. Eligibility to use the Website
3.1. The User may make orders and purchases on the Website if he/she fulfils the cumulative conditions as follows: be 18 years old or older, possess a valid Israeli Identity Card or foreign passport or a corporation legally incorporated and registered in Israel, possess a valid Israeli or international credit card, emitted in Israel or abroad by one of the Credit Card companies as well as the owner of an Internet email address and an address in Israel.
3.2. The User may use the Website for personal and non-commercial purposes only. It is strictly forbidden to use, of any kind, the Website and/or any part of the Website for any purpose other than personal and commercial use. Also, not to make any use, in any way, of the content, text, names or any other material that appears and/or will appear from time to time on the Website or any marketing or advertising material of the Website (hereinafter: “the Content”), and do not to allow others to use it as mentioned above.
3.3. The Website Administration reserves the right to prevent access to the sales and/or to cancel the participation of Users whose behaviour is inappropriate or not according to the rules of participation or who try to harm the proper sales proceedings on the Website and including the aforementioned, the Website Administration will have the right not to approve a User’s order for any reason and at discretion on her sole opinion.
3.4. As part of the initial registration, the User who wishes to register as a subscriber can choose a password and a Username as part of the registration process. At its sole discretion, the Website Administration reserves the right not to approve a Username that it believes is inappropriate, may mislead or offend.
4. Product orders and Services
4.1. The purchase of Products and Services offered on the Website, including the use of the Service of making appointments to receive professional advice on behalf of specialist doctors, will be carried out by Website Users, and the User may, but is not obliged, to add comments (text) in the context of the inquiry. Also, the User will be asked to enter various details regarding his application, including his details (such as Name, Surname, address, etc.) when he is not required by law to do so and to enter these details and their entry is done voluntarily and at his discretion. It is clarified that writing the credit card details on the secured page or giving them over the phone is possible.
4.2. The Website User consents that the details he entered in his application will be used to communicate with him on behalf of the Website and/or on behalf of the doctor and/or the clinic and/or the medical institution. In this context, and for doubt avoidance, the User, when entering the data, gives his consent that the Website does not and will not have any responsibility of any kind for the data and the manner of its use, which the User entered on the Website and which were transferred to the parties mentioned above, and as mentioned, for the manner of their use.
4.3. To ensure that the order or Service is executed as soon as possible and without errors, it is necessary to make sure that all the details required on the Website are provided accurately, including Name, address, email address, telephone number and credit card number, otherwise the Website Administration will not be able to guarantee the order execution. Upon placing the order by the User, the Website will check the credit card details, and only after the credit card company has approved the order will the operation be approved. To remove doubts, it is clarified that the details entered in the Website Administration’s computers will be conclusive and final proof of the correctness of the operation.
4.4. The User will receive an appropriate notification if the credit companies do not approve the transaction. To complete the purchase, the User will be required to contact the Customer Service Centre by telephone to arrange for the approval of the credit companies to carry out the transaction. It will be clarified and emphasized that action will be considered complete only after the approval of the companies has been arranged for the credit for carrying out the transaction by the User. In the aforementioned case, the delivery dates will be considered only from the approval date of the transaction by the credit card company. Suppose the User did not act to arrange the approval within seven days of receiving the notification of the credit companies’ refusal to approve the execution of the transaction, the Website Administration will be entitled to cancel the order.
4.5. Approval of the purchase operation on the Website is subject to the availability of the Service at the time of the order. There may be situations in which, although a particular Service has been published on the Website, it is unavailable and cannot be provided. In these situations, the transaction will be cancelled, and the User waives any claim and/or demand in addition to that, subject to the return of the amount he paid to the Website Administration. It is clarified if it is not specified that a Service and/or Product does not exist or is unavailable. The Product was not downloaded from the Website until the order was placed. The Website Administration will not be obligated to sell the Product. The User shall not be entitled to any compensation for any damage, whether direct or indirect, inflicted onto the User, a third party, or both.
4.6. The Website Administration may but is not required to, present or send updates to the User via email, including content updates, information about its Services and Products, as well as Services and Products of others, promotions and innovations on the Website, within the meaning of section 30a of the Telecommunications Law (Bezeq and Services), 1982.
5. Cancellations and returns
5.1. Any User may cancel the transaction under the provisions of the Consumer Protection Law, 1981 (hereafter: “the Law”). Viewing any content on the Website for five minutes or more will be deemed to be the use of the Website, and the registration of the Website’s computers will be conclusive evidence of this matter, except If the User proves and the company confirms, that the viewing of the content item was not possible at all (that is, after at least five attempts at different times) due to reasons related to the Website only and following the User’s written notification of the issue to the Website Administration, which permits it to be fixed. A cancellation request will be made to the Administration’s Customer Service Department at the Website.
5.2. The Website Administration will be entitled to cancel a transaction and/or sale in whole or in part if the offer contains an unusual and obvious pen error, either in the price of the Product or in the description of the Product, or if it is discovered that there was a communication malfunction and/or a technical problem that prevented Users from using the Website correctly or in case of force majeure or if the Product is out of stock.
6. Privacy Policy
6.1. At the time of registration on the Website, as well as during the purchase of a Product or Service on the Website, the User is asked to join the Website’s distribution list to receive email messages and/or text messages for convenience regarding promotions and discounts on the Website. If the User does not wish to appear on the mailing list, he must state this explicitly in writing. Suppose a User does not wish to receive notifications about promotions and discounts from the Website’s Administration. In that case, he may choose not to join the Website’s mailing list for the said purpose and remove his details from the Website’s mailing list at the designated place at any time.
6.2. It is clarified that this Website may use cookie files (especially for registered Users and subscribers) and internal statistics interfaces to keep anonymous statistical records of surfers, analyze the movement of surfers’ browsing habits on the Website, and analyze clicks and time spent.
7. Disclaimer of Liability
7.1. The Website, its content, and any other Service provided through it are all available to Users as they are and will be available. The Website will be used at the User’s sole responsibility.
7.2. The Website provides an appointment scheduling Service, either indirectly (a physical meeting with a doctor) or through visual consultation. The responsibility for the quality, manner, nature and availability of the Service the User will receive will apply to the medical institution and/or the doctor to whom the appointment was scheduled at the User’s request through the Website.
7.3. To be clear, the Website disclaims all liability for any act or omission by the medical facility, the doctor, or anyone acting on their behalf. It also disclaims all liability for any damage, loss, or expense that the User or any third party may suffer due to or in connection with any such act or omission.
7.4. Without prejudice to the generality of the above, the Administration of the Website will not bear any responsibility, including, but not limited to, any responsibility arising from the availability, accuracy, correctness, reliability, morality, or the possibility of using the content on the Website, any representation regarding ownership and/or other proprietary rights, representations regarding non-infringement, representations regarding merchantability and/or compatibility for any purpose, representations arising from the course of commerce and/or use.
7.5. Without limiting the generality of the above, what is stated in this section above will also apply, but not only, to any liability and/or expense of any kind that may be incurred by you and/or any other corporation as a direct and/or indirect result of any error, omission, and/or defect in content and/or any failure to act, error, omission, interruption, delay in operation and/or transfer defect, computer virus, spyware, communication failure, theft and/or destruction and/or damage to the record, unauthorized access to and/or unauthorized modification of and/or use, of the record, including, but not limited to, due to grounds based on the contract, tortious grounds, negligence, defamation, and/or any other reason, according to any law and/or agreement.
7.6. To avoid doubt, it is clarified that the amount of responsibility of the Website Administration is limited to the amount of the cost of the Product or Service to the User only. All information appearing on the Website, including commercial offers and/or various publications of third parties (hereinafter: “the information”), regarding the different Products, and in general, is general information only. In no way should the information on the Website be considered medical information or medical recommendation. Before using any Product or Service sold on the Website, you must act only according to the instructions. The information on the Website should not be considered a promise of any result and/or a guarantee for the operation of the Products and Services sold there. The Website Administration will not be responsible for any damage, direct or indirect, which will be caused to the User as a result of relying on information appearing on the Website and/or any other internal/external information source and/or using the Products and/or Services sold by him.
7.7. While the Website Administration makes reasonable efforts to include accurate and up-to-date information on the Website, the Website Administration will not be responsible and does not make any representations regarding the accuracy of the information and will not be responsible and/or liable for typographical or other errors as well as omissions from the content.
8. Intellectual property
8.1. All intellectual property rights, including and without limitation, copyrights, patents, trademarks and signs of any other kind, trade names, design rights, moral rights, information rights, archive and broadcast rights, advertising and marketing rights, models, trade secrets (hereinafter: “Intellectual Property Rights”), arising from and/or referring to the Website and/or the content, including, without limitation, all text, material and images on the Website, are the exclusive property of the Website Administration, or of a third party who has authorized the Website Administration to use it, and are protected as such by Israeli and international law.
8.2. Concerning what is stated in this agreement, it is prohibited to copy, distribute, publicly display, transfer, change, process, copy, translate, sell, rent or send to a third party the Intellectual Property rights without prior written approval from the Website Administration.
8.3. Nothing in the Website or content, expressly or indirectly, constitutes an authorization and/or license and/or right to use the Website Administration’s Intellectual Property Rights without the Website Administration’s prior written approval.
8.4. The Website may include names, company names, brands, registered or unregistered trademarks, Service marks and logos (hereinafter: the “Marks”). These signs are the property of their owners. Nothing on the Website, directly or indirectly, constitutes authorization and/or a license and/or granting the right to use these Marks without the express written permission of the owners of the Marks and/or the owners of the rights in the Marks regarding this use.
9. General instructions
9.1. Any case of inconsistency or contradiction between the provisions of these Terms and Conditions and any other publications, the provisions of these Terms and Conditions shall prevail for all intents and purposes. Any information and/or presentation made in this regard is and will be valid only through a specific modification and publication of these Terms and Conditions and their publication.
9.2. Any waiver, avoidance of action or granting of an extension given by the Website owner will not be considered a waiver of the Website owner’s rights under any law.
9.3. The parties agree that the competent court concerning these Terms and Conditions and/or arising from them will be exclusively the competent court in Tel Aviv, and Israeli law shall apply to it.